I'm 77 year aged I prepare this superb holiday with my daughter to point out her our heritage in Chile, we paid Pretty much $3000.00, we flew to South The united states Chile on twelve/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat during the runway for 2 several hours resulting from luggage delayed, the pilot claimed it was problem with not more than enough worker to load the plane AA957 with luggage. then our seats trouble: seat 41A , my daughter TV was broken, my seat 41B my arms ended up damaged, wouldn’t move up, so and Once i ought to visit the bathroom I couldn’t rise up, considering the fact that I've Diabetes I have to check out the lavatory that may be why I took the end seat After i tried to climbing above the arm I cut my leg and was bleeding. I request the flight attendant for help, she was no help whatsoever. my daughter made an effort to help me by climbing about me given that we couldn’t get any help. she slip and fell on both of those arms looking to climb above me and bruised The within of her legs seriously bad. we have pics of her leg and my leg seem like elephant toes, let me show you it harm so poor I cried through the agony, The full two months in Chile I had to obtain sneaker a single sizing even bigger because my ft ended up so swollen and my daughter couldn’t put on her bathing accommodate due to the fact The within of her leg had been all bruised up.
I've normally been a faithful shopper to AA and don't believe that any of your clients needs to be addressed On this method!
Luis don't just got us over a flight but enhance to top quality. This was a giant take care of for us. The flight range was AA2386 just in case I spelled Luis’s final title wrong.
I sincerely hope to get a favourable reply inside the future handful of days, so I'm able to go on using American Airways for my journey.
Bravo to American Airlines for supplying the shock raise to the employees. And never cowering on the disgruntled passenger on todays La Guardia flight. Because some attendents had been cheerful and wished him an incredibly Merry Christmas. Truly ?? It’s about time we took back our best wishes and grumpy men and women just keep off the planes and keep their opinions to on their own.
Subsequent, we would like to reassure you that we respect all feed-back. We Fortunately share compliments with the employees who generate them. Be sure to be assured that we are dedicated to answering just about every complaint we receive, in addition to a consultant from our Office can get again click over here now for you at the earliest opportunity.
I'm so amazed by Tracy Miller inside the reservations Office. I unintentionally booked a flight to the wrong locale and was freaking out, and he or she worked with me to not only get me to the proper location but also uncovered a similar rate.
– Flip your technique and also to not handle The client like Dust. Notice that they're your ‘bread and butter’ and with out them you wouldn’t be in operation in the least.
( Continued from comment 191) In addition, we had to take One more day of our excursion to return for the airport three days afterwards to acquire the car we experienced reserved. After we arrived for our return flight to Charlotte on twelve/5/2015, we boarded flight 875, and one of our suitcases apparently never ever produced it on to the aircraft and was left in Aruba. After we boarded our connecting flight to Boston, I had been checked in and introduced to enter the jetway. Though I used to be heading onto the jetway, I used to be instructed I necessary to return and wait versus the wall while others handed me by. I had been explained to I needed to “consolidate†my belongings. I'd a wallet purse about my neck in opposition to my body that actions three inches by 5 inches. I used to be instructed I had to take it off my individual and position it within a canvass bag I'd. Will you be really serious???? On board flight 1783, we were being approached by one of several rudest stewardesses I have ever encountered in my lifetime named Sheila. This plane was various from another planes we had been on, and our “additional room†seating evidently wouldn't allow us to put our individual items under the seat before us.
Also, you will find identification necessities within the airport mainly because it pertains to domestic airline travel. All customers age eighteen decades and older must existing official Picture identification in advance of boarding the plane.
My flight was quite nice. I had an Demise in my family and return house on Thursday early morning. So with that I called consumer service and question if I could get an flight back two days early. I had been instructed that it might Expense me 600 a lot more than my primary return ticket.
LIES. American Airways has lied to me regularly. My bag did not arrive within the airport. I had been looking ahead to an prolonged period of time within the carousel and no luggage came out for my flight. Nor did any person through the baggage Workplace that had a transparent watch of your carousel occur out to say practically nothing could well be coming. I checked within the Business and so they then claimed there was NO Purpose why my suitcase shouldn’t have arrived. They were being to deliver my suitcase to me at my resort. At two:24 PM I obtained a mobile phone phone from a recorded information declaring my bag was picked up and might be sent within just 6 hrs. LIE. I known as the delayed baggage selection and was advised it was picked up at 3 PM and will be shipped within just six hrs. LIE. I checked on line this night and it claimed it absolutely was picked up at 3 PM and could well be sent in 6 several hours. LIE.
I attempted to use a $five hundred vacation voucher to get a new flight and I used to be unable to do this as American Airlines refused to accept the voucher. Be sure to tell tourists to help keep their seats and never be cheated by these fictitious vouchers that AA gives for tourists to give up their seats.
I was stunned to determine that American Airlines does not allow for people with compact youngsters board the aircraft initially. This can be a typical for almost all Airways. I was traveling with my mother, spouse, and four month previous son. I requested the a few african american women behind the desk if I used to be in a position to broad the aircraft early.